SugarShot is the child of two successful IT services companies, merging together to achieve something greater together 
. Separately, we were acutely aware of our strengths and weaknesses – but together, we’ve expanded our capabilities and expertise to bring more 
value to you.
We love IT
We are commited to
winning clients over to
become raving fans
We bring the energy of silicon
beach with the experience of
seasoned veterans
We are a rebellion
against the IT grain
and norm
The SugarShot Team
Chief Executive Officer
Pam
Director of Operations
Tina
Head of Technology
Brandon
System Administrator
Andre
Finance
Breanna
Service Manager
Cena
System Administrator
Chris
Helpdesk Technician
Cody
Helpdesk Technician
Danielle
System Administrator
Danny
Technical Services Manager
Dean
Technical Services Manager
Drew
System Administrator
Jassimran
Helpdesk Technician
JJ
Systems Engineer
John
Helpdesk Technician
Kayla
Service Coordinator
Lesther
System Administrator
Lowell
Helpdesk Technician
Matthew
System Administrator
Michael
Helpdesk Technician
Michele
Helpdesk Technician
Nathan
Finance
Rachel
Helpdesk Technician
Rudy
Client Success Manager
Ruthie
Helpdesk Technician
Samantha
Finance Manager
Siow
System Administrator
Sully
Client Success Manager
Serena
Clients testimonials
SugarShot works very hard at what they do. They CARE about the customer and it's not just about earning a few dollars and spending a few hours. They focus on establishing a relationship with their customers with honesty and integrity.
Fred SimabPresident, Pacific Document Signing
Clients testimonials
We would like to thank you and your team for the excellent work you have done to facilitate this large network transition from our parent company. We are grateful for your creative approach to building our network structure that has better security, efficiency, and productivity.
Teri BoyleVice President of Corporate Operations, Monarch Owner Services
Clients testimonials
SugarShot really does provide astoundingly good customer service. If there’s an issue I can generally get it resolved very quickly and in a very user-friendly way, and that’s quite special. SugarShot frees management to focus on core business.
Jeffrey BalashChairman, Comstock Capital Partners
Clients testimonials
Over the course of the last ten years, SugarShot, has risen to the occasion by undertaking the development of projects that required very fast turnaround and minimal supervision…I have always found the to be knowledgeable, diligent and patient with a high level of customer focus.
Denise OffuttSenior Manager of Market Research, EPSON AMERICA
Clients testimonials
I can’t say enough good things about SugarShot. They are timely, responsive and create great things! My experience has been top notch from start to finish and I continue to use them as my preferred vendor.
David Mathison, M.D.CEO, HealthEWorks.com
Clients testimonials
“Before switching to SugarShot, I became overwhelmed at maintaining my own IT due to updates and new technologies. It was difficult for me to take vacation. I used the SugarShot monitoring services not only for 24-hour support but also to eliminate the hassle of managing an internal IT employee.”
Paul LinPresident, United Pacific Industries
Clients testimonials
Let me take this opportunity to compliment you and your entire staff on the excellent job you have done to get The Ronald Reagan Presidential Foundation online and ready. The outstanding solution you proposed has given us confidence.
Cary GarmanDirector of Operations, The Ronald Reagan Presidential Foundation
Clients testimonials
My computer died last night; over the weekend, and your Engineer met me at Best Buy and helped me buy a machine, took it and my old one home with him overnight, and had the whole thing working for me this morning.
Gareth SchweitzerFounder & President, Kelton Global
Clients testimonials
Arnie also knows his industry inside and out and helped us avoid many pitfalls and problems that came up as we scaled to a larger company. We would have never been able to handle all the server issues, bandwidth issues, and security issues.
Daniel SavagePresident, Educational Science Corporation
Clients testimonials
SugarShot brought education along with security. To be able to come home and spend time with my wife and son and know that every service that SugarShot provides is working is great piece of mind. It's that simple and that amazing.
Mark Macdonald CEO, Venice Nutrition
Clients testimonials
SugarShot's technology and available products have enhanced our efficiency and business mobility tremendously. Scott and the team have been extremely knowledgeable and I feel like an important client.
Jeff MunjackJDM Financial Group,
Clients testimonials
SugarShot gives us piece of mind; the service level and responsiveness to tackling whatever issues arise is very quick. There hasn't been any downtime or problems with the network.
Scott HayashiCFO, Arbios
Clients testimonials
Everything went great with the new network set up. We will definitely use SugarShot again when the need arises.
Paul ChackelDirector of Technical Operations, Benenson Strategy Group
Clients testimonials
Without SugarShot’s help, we could not effectively forecast our IT budget. Now, our down time and frustration level has been greatly reduced. SugarShot is a win-win proposition.
Diana FairCEO, Eaturna
Clients testimonials
SugarShot allows me to focus on what I do best: running my company. Our network is no longer held together with bubble gum and bailing wire. With SugarShot we have a solid infrastructure in place.
Mike HolwickPrincipal, Holwick Construction
Find out more
about Sugarshot USA
Competitively priced. Award winning support. Get a quote.
