01 / About Us /
The
Sugarshot...ers
Why Us?
SugarShot is the child of two successful IT services companies, merging together to achieve something greater together. Separately, we were acutely aware of our strengths and weaknesses – but together, we’ve expanded our capabilities and expertise to bring more value to you.
Our Culture
We.
Love.
IT.
Our Culture
We bring the energy of
Silicon Beach with the
experience of seasoned
veterans.
Our Culture
We are committed
to winning clients over
to become raving fans.
Our Culture
We are a rebellion
against the IT grain
and norm.
THE SUGARSHOT LEADERSHIP TEAM
Arnie
Co-Founder & CEO
Brandon
Solutions Architect
Chris
Helpdesk Technician - L2
Dani
Revenue Operations Administrator
Dean
Sr. System Engineer
Jon
Sr. Helpdesk Technician
Jorge
Sr. Helpdesk Technician
Kimberly
AppDev Manager
Marie
Director of Finance
Michael
System Administrator
Mikayla
Project Coordinator
Mike
Helpdesk Manager
Raquel
Client Success Manager
Richard
Director of Operations
Sara
Service Coordinator
Scott
Co-Founder & Director of Bus. Dev.
Steven
Field Technician
Tina
Director of Client Experience
Arnie also knows his industry inside and out and helped us avoid many pitfalls and problems that came up as we scaled to a larger company. We would have never been able to handle all the server issues, bandwidth issues, and security issues.
SugarShot gives us piece of mind; the service level and responsiveness to tackling whatever issues arise is very quick. There hasn't been any downtime or problems with the network.
Everything went great with the new network set up. We will definitely use SugarShot again when the need arises.
Let me take this opportunity to compliment you and your entire staff on the excellent job you have done to get The Ronald Reagan Presidential Foundation online and ready. The outstanding solution you proposed has given us confidence.
“Before switching to SugarShot, I became overwhelmed at maintaining my own IT due to updates and new technologies. It was difficult for me to take vacation. I used the SugarShot monitoring services not only for 24-hour support but also to eliminate the hassle of managing an internal IT employee.”
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