STRATEGIC IT &
CYBERSECURITY SERVICES USA
CYBERSECURITY SERVICES USA
Emergency Incident
Response Services
Your Network Under Threat
If your network hasn’t been threatened yet, it’s only a matter of time before disaster hits. If it has, you know how a cyber incident can cause complete and utter chaos. An incident response plan can help you mitigate risk and prepare for all types of events.
Operational continuity
If you can’t say with absolute certainty that your disaster recovery plan is keeping your business safe, you need SugarShot’s incident response and business continuity services. With our complete backup services and proactive business continuity planning, you can rest assured that you’ll be covered no matter what happens to your business. If an emergency has already occurred and you’re reaching out, we can quickly mobilize an incident response team of engineers and managers to attend to your problem and ensure you are operational and running again, as quickly as possible.
Emergency response 24/7/365
When disaster strikes, there’s no time to waste. If a data breach, network virus, system shutdown or other catastrophic IT event hits your business, we quickly mobilize an incident response team of engineers and managers to get you operational — fast. Here’s what partnering with SugarShot for incident response services looks like. No matter the time of the day or day of the year, you can call SugarShot for emergency incident response services.
The SugarShot Approach
Proactive planning
Reduce costly downtime in the event of a disaster. Our business continuity services and recovery plans help you get back to business fast.
Future focused
Incidents happen and you can’t predict the future. But with our help, you can prevent the worst from happening again and protect your valuable business assets and data.
Incident Response
Services
Fix and Plan for Urgent Incidents
SugarShot’s emergency protocol focuses on a rapid fix of whatever issues are impacting your operational continuity. After the holes have been plugged and your IT systems are restored, we buckle down and craft a plan to ensure it doesn’t happen again.
Worry free IT
Stop stressing over what might happen in the future. We offer customized solutions for data backup to safeguard you from all the threats out there.
Clients testimonials
SugarShot works very hard at what they do. They CARE about the customer and it's not just about earning a few dollars and spending a few hours. They focus on establishing a relationship with their customers with honesty and integrity.
Fred SimabPresident, Pacific Document Signing
Clients testimonials
We would like to thank you and your team for the excellent work you have done to facilitate this large network transition from our parent company. We are grateful for your creative approach to building our network structure that has better security, efficiency, and productivity.
Teri BoyleVice President of Corporate Operations, Monarch Owner Services
Clients testimonials
SugarShot really does provide astoundingly good customer service. If there’s an issue I can generally get it resolved very quickly and in a very user-friendly way, and that’s quite special. SugarShot frees management to focus on core business.
Jeffrey BalashChairman, Comstock Capital Partners
Clients testimonials
Over the course of the last ten years, SugarShot, has risen to the occasion by undertaking the development of projects that required very fast turnaround and minimal supervision…I have always found the to be knowledgeable, diligent and patient with a high level of customer focus.
Denise OffuttSenior Manager of Market Research, EPSON AMERICA
Clients testimonials
I can’t say enough good things about SugarShot. They are timely, responsive and create great things! My experience has been top notch from start to finish and I continue to use them as my preferred vendor.
David Mathison, M.D.CEO, HealthEWorks.com
Clients testimonials
“Before switching to SugarShot, I became overwhelmed at maintaining my own IT due to updates and new technologies. It was difficult for me to take vacation. I used the SugarShot monitoring services not only for 24-hour support but also to eliminate the hassle of managing an internal IT employee.”
Paul LinPresident, United Pacific Industries
Clients testimonials
Let me take this opportunity to compliment you and your entire staff on the excellent job you have done to get The Ronald Reagan Presidential Foundation online and ready. The outstanding solution you proposed has given us confidence.
Cary GarmanDirector of Operations, The Ronald Reagan Presidential Foundation
Clients testimonials
My computer died last night; over the weekend, and your Engineer met me at Best Buy and helped me buy a machine, took it and my old one home with him overnight, and had the whole thing working for me this morning.
Gareth SchweitzerFounder & President, Kelton Global
Clients testimonials
Arnie also knows his industry inside and out and helped us avoid many pitfalls and problems that came up as we scaled to a larger company. We would have never been able to handle all the server issues, bandwidth issues, and security issues.
Daniel SavagePresident, Educational Science Corporation
Clients testimonials
SugarShot brought education along with security. To be able to come home and spend time with my wife and son and know that every service that SugarShot provides is working is great piece of mind. It's that simple and that amazing.
Mark Macdonald CEO, Venice Nutrition
Clients testimonials
SugarShot's technology and available products have enhanced our efficiency and business mobility tremendously. Scott and the team have been extremely knowledgeable and I feel like an important client.
Jeff MunjackJDM Financial Group,
Clients testimonials
SugarShot gives us piece of mind; the service level and responsiveness to tackling whatever issues arise is very quick. There hasn't been any downtime or problems with the network.
Scott HayashiCFO, Arbios
Clients testimonials
Everything went great with the new network set up. We will definitely use SugarShot again when the need arises.
Paul ChackelDirector of Technical Operations, Benenson Strategy Group
Clients testimonials
Without SugarShot’s help, we could not effectively forecast our IT budget. Now, our down time and frustration level has been greatly reduced. SugarShot is a win-win proposition.
Diana FairCEO, Eaturna
Clients testimonials
SugarShot allows me to focus on what I do best: running my company. Our network is no longer held together with bubble gum and bailing wire. With SugarShot we have a solid infrastructure in place.
Mike HolwickPrincipal, Holwick Construction
Why Trust SugarShot
Real-time communication and strategic guidance
You need an expert in your corner to help you plan and anticipate future needs. Our dedicated team will be there every step of the way to offer ongoing strategic advice, intelligence and confidence.
Security comes first in everything we do
For most modern businesses, security is a growing concern and necessary for survival. We don’t charge extra for a separate security product. Security is embedded in our DNA and weaved into every service we offer.
Technology insights that power business growth
Nothing gets us more excited than helping businesses build a sustainable future. We design a tactical roadmap to show you where you are and get you where you want to be.
Technology made ridiculously simple
We take all the complexities of IT and boil them down into a single holistic solution, customized to you. You’ll understand exactly what you’re getting, how much it costs and how each piece fits into your growth goals.
Simple, flexible pricing
With our straightforward pricing model, you’ll never have to wonder where your IT budget is going. You pay per user and per device, giving you the freedom to scale and flex as needed.
Our Incident Response and
Business Continuity Services
Emergency on-site help
Replacement IT services
System restoration
Backup recovery
Data loss recovery
Hacking prevention & response
Detection Monitoring
Process improvement
Emergency on-site help
Replacement IT services
System restoration
Backup recovery
Data loss recovery
Hacking prevention & response
Detection Monitoring
Process improvement
Emergency on-site help
Replacement IT services
System restoration
Backup recovery
Data loss recovery
Hacking prevention & response
Detection Monitoring
Process improvement
Competitively priced. Award winning support. Get a quote.
