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SugarShot IT Audits

Complete IT Audits & Risk Assessments

Uncover the truth

Slow and unreliable technology can cripple business growth. Patching your IT problems may work in the short term but often, surface level fixes hide systemic issues that can prevent your company from scaling. At SugarShot, we help businesses make sense of their technology with a holistic IT audit. Our method is simple: First, we inspect your business from top to bottom and discover what’s not working. Then we build a plan that fixes your gaps, prioritize your needs and designs a clear technology roadmap to get you where you want to go. Finally, we help you plan put measures in place to prevent and respond to incidents that can cause upheaval in your business.

Clear and comprehensive

Traditional IT risk assessments often bring more confusion than clarity. You uncover problems and inefficiencies only to be left scratching your head and wondering how you’re going to fix them and which to tackle first. Our talented systems specialists investigate your infrastructure, security compliance and monitoring processes to better understand your unique setup. Then, we deliver a clear and comprehensive IT audit report that identifies your gaps, the areas you need to focus on first and critical concerns.

IT Security Recommendations

An IT audit doesn’t just stop at infrastructure, hardware and systems. It extends to processes that impact the ongoing performance of your IT systems as well as best practice security and disaster recovery protocols.


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The SugarShot Approach to IT Audits

1. Investigate Your IT Infrastructure:

Our talented systems specialists talk to your key staff, review your processes and take a detailed inventory of your current technologies, applications and systems.

2. Learn Your Goals:

We make every recommendation with your future business plan in mind. We want to know your goals – one year, five years and a decade from now.

2. Learn Your Goals:

We make every recommendation with your future business plan in mind. We want to know your goals – one year, five years and a decade from

3. Identify IT Gaps

We pinpoint processes and technologies that are costing you unnecessary time, money and resources.

4. Uncover critical risks

We look at your security posture to identify pressing security risks. Some may not be affecting your business now but could cause serious problems in the near future.

5. Assign an Operational Maturity Score:

Based on our findings, we assign you an operational maturity score. Your score quantifies your security posture, risks and efficiency. It makes it easy to visualize how your business stacks up to others and where you have room for improvement.

6. Create and Execute a Strategic Plan:

We don’t believe in confusing, long-form proposals that are difficult to understand. We cut to the chase and lay out all the IT resources and costs required to get you from A to B. Then we get to work.

For an Obligation Free Chat

How to calculate Operational Maturity

We dive many layers deeper (more than 50 data points) than your standard IT audit to score your business:

  • Server and storage environment
  • IT security & compliance policies
  • Anti-virus & anti-malware
  • Software, hardware and licensing
  • Disaster recovery policies
  • Access management & password security
  • Physical security
  • Collaboration tools and file management



Software and hardware are important, but they don’t tell the whole story.

  • Every company has a unique set of IT needs and there is no one-size-fits all approach. We provide a bespoke service.
  • SugarShot offers Scalable IT solutions that grow as your team grows, agile and secure enough to last the distance.
  • Experienced IT and technology strategists deliver comprehensive audits to uncover your gaps, opportunities, critical risks and recommended outcomes.
  • Long term blueprint planning aided with short term, on the ground IT service roll outs, helps you now and in the future
  • Complete security and compliance testing, regularly determining the effectiveness of your defense systems.
  • Expert technical assistant for problems, challenges and incidents that occur to prevent and fix downtime and potential data loss
  • The SugarShot 100% satisfaction guarantee, means you know you’re getting the best service possible.



Our guarantee

Increased IT reliability
Holistic security strategy
Easy to understand pricing
Built in ongoing audits and advisory
12-36 month growth roadmaps
Free candy. Anytime. Just ask.

Why Trust SugarShot With Your IT Audit?

If you’ve been burned by IT support companies in the past, you’re not alone. IT companies are notorious for slow response times, bad communication and arbitrary technology recommendations. SugarShot is your virtual CIO service, running high level strategy to align your technology with the business objectives you have in place. SugarShot takes IT audits two steps further and identifies gaps while recommending IT solutions for roll out. With our USA based IT consulting service, you receive a comprehensive IT audit, and a clear blueprint that guides your IT needs into the future.

At SugarShot, we do technology differently

Real-time communication and strategic guidance
You need an expert in your corner to help you plan and anticipate future needs. Our dedicated Sugarshot team will be there every step of the way to offer ongoing strategic advice, intelligence and confidence.
Security comes first in everything we do
For most modern businesses, security is a growing concern and necessary for survival. We don’t charge extra for a separate security product. Security is embedded into our DNA and woven into every service we offer.
Technology insights that power business growth
Nothing gets us more energized than helping businesses build a sustainable future. We design a tactical IT roadmap to show you where you are now and how to get you where you want to be.
Technology made ridiculously simple
We take all the complexities of IT and boil them down into a single holistic solution, customized to you. You’ll understand exactly what you’re getting, how much it costs and how each piece fits into your growth goals.
Simple, flexible pricing.
With our straightforward pricing model, you’ll never have to wonder where your IT budget is going. You pay per user and per device, giving you the freedom to scale and flex as needed.
For an Obligation Free Chat
Contact us now


A comprehensive and visual overview of every IT component of a successful business and how you stack up comparative to industry.
Uncover your security strengths, weaknesses and needs including hardware, software, monitoring and protocols.
Understand the urgent, import and critical risks facing your business today.
Align your technology strategy with your business objectives to create a plan that helps and doesn’t hinder growth.
Receive regular communication and monitoring reports.
Over the course of the last ten years, SugarShot, has risen to the occasion by undertaking the development of projects that required very fast turnaround and minimal supervision…I have always found the to be knowledgeable, diligent and patient with a high level of customer focus.
Denise Offutt
Senior Manager of Market Research,
“Before switching to SugarShot, I became overwhelmed at maintaining my own IT due to updates and new technologies. It was difficult for me to take vacation. I used the SugarShot monitoring services not only for 24-hour support but also to eliminate the hassle of managing an internal IT employee.”
Paul Lin
United Pacific Industries
SugarShot works very hard at what they do. They CARE about the customer and it's not just about earning a few dollars and spending a few hours. They focus on establishing a relationship with their customers with honesty and integrity.
Fred Simab
Pacific Document Signing
SugarShot really does provide astoundingly good customer service. If there’s an issue I can generally get it resolved very quickly and in a very user-friendly way, and that’s quite special. SugarShot frees management to focus on core business.
Jeffrey Balash
Comstock Capital Partners
SugarShot allows me to focus on what I do best: running my company. Our network is no longer held together with bubble gum and bailing wire. With SugarShot we have a solid infrastructure in place.
Mike Holwick
Holwick Construction


Server & Storage Environment Audit
IT Security & Compliance Testing
Audit of Processes & Protocols around IT
Software, Hardware & Licensing Audit
Strategic IT blueprint
Critical Concerns with Recommendations
Easy to understand Pricing Recommendations
Business Continuity Planning



Changing IT providers can feel daunting, but it needn’t be. It starts with a free conversation to understand what you’re looking for in a partner, and what led you to consider the change.


You may realize it’s time to upgrade your existing systems, and you want to better understand what’s needed and how to go about it. You need a partner to help


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