SugarShot is more than just a managed service provider.
We’re your platform for success.
Our LA-based team is made up of passionate, experienced IT pros who are eager and ready to take your business where it needs to go. (And we’re pretty fun to hang out with, too). Leave your assumptions about IT support at the door, because we’re anything but traditional. Here’s what partnering with SugarShot looks like.
1. Complete a Risk Assessment
Before introducing new IT solutions, you need to understand your starting point. In this technical and business risk assessment, we audit your systems, technology and operations across five dimensions: Survival, Security, Efficiency, Performance and Insight.
2. See Your Operational Maturity Score
Your operational maturity score quantifies your security posture and business risks. Armed with this information, you gain a clearly prioritized roadmap to operational maturity.
3. Prioritize Your IT and Business Needs
Next, we develop a comprehensive growth strategy to improve your score and future-proof your business. We lay out all the resources and costs required to get you from A to B – and then we make it happen.
4. Get 24/7 Support
With your goals in focus, we work with you consistently to roll out new initiatives, overcome challenges and evaluate progress. 5. Improve Your Score Your success is our success. We adapt to changes, offer technology insights and provide strategic guidance every step of the way.
5. Constant communication
We check in weekly, monthly, quarterly and annually to evaluate business objectives and hash out new goals.